Where to find serial number on iphone 6s when it is off
- #Where to find serial number on iphone 6s when it is off how to
- #Where to find serial number on iphone 6s when it is off update
- #Where to find serial number on iphone 6s when it is off free
After hearing reports from iPhone customers whose devices unexpectedly shut down, we thoroughly looked into these reports, and collected and analyzed devices. We care deeply about our customers and take seriously concerns they have about their Apple products.
Apple store staff will, however, only offer the repair to those that specifically report unexpected shutdown issues.Īpple notes that the program will cover “affected iPhone 6s batteries for 3 years after the first retail sale of the unit.” You can also request a refund if you’ve already paid for a battery repair or replacement on an eligible device.Īpple issued a statement with additional details on what caused the issue via it’s Chinese website:Ī Message from Apple about iPhone and Unexpected Shutdowns Regular wear and tear is expected, so as long as your device is in working order you should be eligible for a battery swap or replacement device if you fall in the serial number range above. One Apple store we spoke with had as many as 60 battery parts ordered for customers waiting for repairs, while other reports this week also indicated a supply shortage following the introduction of Apple’s new repair program. We’re hearing from several Apple store sources, however, that battery supplies are constrained and some stores will have to wait until December 5th or later to receive stock for repairs. Check for the following characters located in the 4th and 5th position of your iPhone’s serial number:Īpple store staff will be replacing batteries with spare parts where available, but otherwise will be sending out for battery replacement stock or in some cases replacing the entire device.Locate your iPhone’s serial number (you can find the serial number on the back of your iPhone and in Settings>General>About).Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.Īpple is replacing batteries for what it said is “a very small number of iPhone 6s devices” that were manufactured between September and October of 2015 in a limited serial number range. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015…. But there’s a quick and easy way to check if your device is eligible at home, using the same process that Apple repair staff will be using in stores…Īpple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. It recommended customers take a trip to an Apple store or authorized reseller if they are experiencing issues to check if they are eligible for a repair.
#Where to find serial number on iphone 6s when it is off free
When Apple announced an iPhone 6s battery replacement program last week, identifying select models that might be eligible for a free repair due to unexpected shutdowns, it only specified manufacturing dates for potentially affected devices.
#Where to find serial number on iphone 6s when it is off update
Update #2, Dec 2, 2016: A full statement from Apple after the original story below.
#Where to find serial number on iphone 6s when it is off how to
Update, Dec 1, 2016: Following our post below showing you how to check if your iPhone 6s is eligible for Apple’s battery replacement program, the company has now added its own tool via the program’s webpage.